Protection status

AVG Protection
3

Hello David,
We are here to help you. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Regards,
Alok.

1

Why does my antivirus state that I have basic protection when I had bought a 2-year subscription in February of 2017? Also when I log in at AVG it also states that I do not have any active subscriptions. I found this out when I bought another 2-year subscription (thinking it was expired).

2

Hello David,
We are here to help you. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Regards,
Alok.