Purchase of AVG Product

AVG Subscription
5

Hi Madeline,

We will help you in this.
It seems like you have not activated your paid subscription in your device.
Kindly refer this article for the steps to activate your AVG TuneUp :
https://support.avg.com/SupportArticleView?urlname=Activate-AVG-TuneUp

And could you elaborate the notice you have received saying 'AVG wants you back'?
If possible you can also share us the screenshot of it.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

Hello,
I renewed my AVG TuneUp (Multi Device) on September 16, 2020. Today got a notice that it was expired. Also got a notice AVG Internet Security wants me back…I never left! What's up?

2

Hi Madeline,

We will help you in this.
It seems like you have not activated your paid subscription in your device.
Kindly refer this article for the steps to activate your AVG TuneUp :
https://support.avg.com/SupportArticleView?urlname=Activate-AVG-TuneUp

And could you elaborate the notice you have received saying 'AVG wants you back'?
If possible you can also share us the screenshot of it.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

3

Hi thanks for the response. I can't send the screen shot because image exceeds size

4

You can use sites like droplr.com to share us the screenshot thru link.
For your convenience, I will send you an email.
You can reply to that with the screenshot.
Please check your inbox/spam for the email.