Purchased VPN missing

Hello Spencer,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you let us know more about your purchase of the app?
Please let us know whether the app was purchased from Android or Apple iPhone.
If the subscription to VPN was purchased from the PC using the AVG website, then let us know the email address associated with the subscription.
Awaiting your response.

I know I purchased a year subscription to VPN and it's not there. The app is downloaded even which I wouldn't have downloaded without subscining.

Hello Spencer,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you let us know more about your purchase of the app?
Please let us know whether the app was purchased from Android or Apple iPhone.
If the subscription to VPN was purchased from the PC using the AVG website, then let us know the email address associated with the subscription.
Awaiting your response.