Hello Sandra,
We apologize for the inconvenience. We will help you sort this issue.
Please share us the screenshot of the threat message you are receiving, so that we can help you better.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us posted.
Avg advised I had a threat and asked what I would like send to quarantine??? It has been sending for hours Is this correct how long does it take to send a file??? Help
Hello Sandra,
We apologize for the inconvenience. We will help you sort this issue.
Please share us the screenshot of the threat message you are receiving, so that we can help you better.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us posted.