Quarantine Question

Hi Stephen,

We understand your concern.
After the successfully submission, our developers will analysis and get back to you with the report.
They will contact you via email, so I kindly request your patience in this matter.
Thank you.

A file was sent to quarantine, i then sent it to AVG for analysis.  this was from a reputable vendor.  Will AVG advise me as to the status of the file. The issue is preventing install of a valuable tool used in industry.

Hi Stephen,

We understand your concern.
After the successfully submission, our developers will analysis and get back to you with the report.
They will contact you via email, so I kindly request your patience in this matter.
Thank you.