Query regarding subscription

Hello Jennifer, 
Thank you for contacting AVG Community Support.
We are sorry to know that you are getting trial expired notification even though you have the paid subscription. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

I;m wondering why I keep getting a message that my free trial has expired when i have paid an annual subscription

Hello Jennifer, 
Thank you for contacting AVG Community Support.
We are sorry to know that you are getting trial expired notification even though you have the paid subscription. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.