Thank you for providing screenshot Emilio.
Please be informed that AVG for business is a separate part of AVG. Please reach out to them directly by using this link https://support.avg.com/business?l=en_US .
Emilio, General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available in this Community.
AVG Guru
Hello Emilio,
I understand the inconvenience caused. May I know the AVG program you have installed on your computer (AVG Free Antivirus/AVG Internet Security) and also share a screenshot of the AVG detection/alert message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Emilio, General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available in this Community.
AVG Guru
Hello Emilio,
I understand the inconvenience caused. May I know the AVG program you have installed on your computer (AVG Free Antivirus/AVG Internet Security) and also share a screenshot of the AVG detection/alert message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
How do you remove the Ransomer.OIE trojan virus of mssecsvc.exe file?
I already restart the PC to apply the antivirus clean process, but the alert message show it again.
It is AVG Antivirus Bussiness Edition with a license number.