Ransomware Protection turned off

Hello Lin.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will surely check and help you.
Please help us with a screenshot of the issue to check and help you further.
Here is the link which has the steps to take a screenshot :
https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you. 

I have the free AVG, and it just finished updating - however I now have a big message saying "Ransomware Protection is turned of!" with a button to click it on next to it - only that button does not work!!

Confused.

Hello Lin.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will surely check and help you.
Please help us with a screenshot of the issue to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.