Hello Carole,
I understand the inconvenience. Usually Ransomware protection will not turn off automatically. Please check the expiry date (8/4/2018) in AVG> Menu > About > Subscription. If that shows the correct expiry date, please repair AVG Internet security/ AVG Protection http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.
If wrong expiry date is shown, please re-enter the license number (http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number) and activate the program.
Hi Bhuvaneswari
My expiry date is ok and I did the repair as instructed yesterday and just now when turned on my lap-top the ransomware just turned off.
Your comments and advice is most welcome.
Why does my avg ransomware protection keep turning off automatically with no warning message. I need to keep checking to see if it is still active and protecting my computer.
Can anyone help me?
Hi Bhuvaneswari
My expiry date is ok and I did the repair as instructed yesterday and just now when turned on my lap-top the ransomware just turned off.
Your comments and advice is most welcome.
Thank you for trying repair of AVG Internet Security program.
I request you to provide the (screenshot) of AVG window that shows Ransomware turned off status to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.