Hello Peter,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to open settings in AVG Internet Security program in order to make changes regarding Remote desktop.
From your message, we are not sure which password prompt are you getting while trying to open settings. Could you please share us the screenshot of it?
Also, confirm the operating system installed in your device.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
I have a RDP problem and I try to open settings in AVG Ultimate AVG Internet security to change /remove the IP adresses I do not want.
My correct password will not respond to open the settings so I can not change anything.
The danger is still there someone can read all my information on my computer.
Please respond so I can make the important changes to prvent this.
Hello Peter,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to open settings in AVG Internet Security program in order to make changes regarding Remote desktop.
From your message, we are not sure which password prompt are you getting while trying to open settings. Could you please share us the screenshot of it?
Also, confirm the operating system installed in your device.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.