Kevin, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Please try to keep whole conversation in one question/thread to speed up resolution. See your other posting (https://support.avg.com/answers?id=906b0000000DV8fAAG).
AVG Guru
tried ringing them but they wanted to charge me 4150 to fix which was not acceptable
Thanks Alan butstill does not succeed. Have AVG zen which i uninstalled and tried but still it fais it is very frustrating any further advice would be appreciated.
Off to bed now as is midnight here now