When I open AVG Internet Security I don't get these options. I get the following:
Even though i have updated my AVG, there are two icons on the task bar, the AVG icon says that the anti virus needs updating and this will not go away no matter how many time I update… The other flag says solve pc issues - 2 important messages. Update AVG Internet Security (Important)
How can i solve this issue?
Hi Carolyn,
We're glad to look into this & help you.
For better clarity, would you be so kind to share us the screenshot of the icons to which you refer (if possible)?
thank you for your help
when i open the next screen i get the following, but with any of these screens update now gives message at bottom that it was successful, but on original screens, it still shows a problem.
Thank you for the info, Carolyn.
We recommend you to uninstall this old version of AVG using AVG Remover and Clear tool: https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software
Reinstall AVG Internet Security as suggested here https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection and activate it using your activation code.
You can retrieve the activation code from your AVG MyAccount. Let us know if you need further help.