Re-entering Licence Number

Hello Thais,
We apologize for the inconvenience.
This message can be caused due to incorrect update. Generally reinstalling the AVG Protection will fix this issue. Please click on this link to download and run the AVG remover tool
http://download.avg.com/filedir/util/AVG_Remover.exe
Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG. You can reinstall AVG Protection from this link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe
Thank you.

I have recently received a message enter a new licence number to activate my protection however my cover expires 16/12/2016.

I have received the licence number via email and entered the number and it get an error message, 'an error occurred when saving the configuration: invalid parameter specified,'

Can someone please help as I have paid for this product to protect my computer.

Hello Thais,
We apologize for the inconvenience.
This message can be caused due to incorrect update. Generally reinstalling the AVG Protection will fix this issue. Please click on this link to download and run the AVG remover tool
http://download.avg.com/filedir/util/AVG_Remover.exe
Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG. You can reinstall AVG Protection from this link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe
Thank you.