Charlie, Did you resolve your issue with AVG?.
AVG Guru
Hi everyone,
I'm having trouble reinstalling AVG Anti-virus on my MacBook. I uninstalled my previous version of AVG due to an issue. I downloaded a new copy of AVG Anti-virus, but the installer keeps telling me that Anti-virus is already installed: but, as far as I can tell, the old copy of Anti-virus was successfully uninstalled. When I search for 'AVG' in Finder, all I can see is the new dmg. file and installer: not the old copy of AVG.
Does anyone know what might be going on?
Many thanks for your help.
Charlie, Did you resolve your issue with AVG?.
AVG Guru
Hello, Charlie.
I am sorry for the delay in responding. I would request you to follow the steps provided below to resolve the installation issue.
- Open terminal and run “kextstat | grep com.avg”. List of records will be displayed.
- For every record from previous step us the "sudo kextunload -b [RECORD NAME]" command
- Once all records from 1st step are removed, installation/update should be successful.