Hi Alex,
We regret to hear about the inconvenience caused. We suggest you to uninstall the AVG Free version in the computer. Please click on the link to show how to uninstall AVG Free : http://avgread.me/1DEtNP0
Once you uninstall the AVG Free, please click on the link to install your AVG Internet Security : http://avgread.me/1DXPL5z
Please, feel free to let us know if you require any further assistance. Thank you.
Hello
I purchased AVG internet security on the 05/07/2016 for 3 pc's with 2 years subscription. I have had a problem with my computer and have had to have a new hard drive fitted. I can no longer re-install the AVG I purchased on my computer. It has allowed me to install the free version of AVG. But I obviously would like the full version that I purchased. Could you please advise.
Regards, Alex
Hi Alex,
We regret to hear about the inconvenience caused. We suggest you to uninstall the AVG Free version in the computer. Please click on the link to show how to uninstall AVG Free : http://avgread.me/1DEtNP0
Once you uninstall the AVG Free, please click on the link to install your AVG Internet Security : http://avgread.me/1DXPL5z
Please, feel free to let us know if you require any further assistance. Thank you.