Hello Irene.
Please try to keep the whole conversation in one thread to speed up resolution. Could you share a screenshot (http://avgclick.me/getscreenshot) of the upgrade message?
i just opened my avg. but when i went to close it got upgrade message. which wont go off screen
i do not want to upgrade. but it still stays on screen. something wrong i think ive done a scan and says no threats help please
Irene,
We will take care of this. Please get connected with our technical team using the link sent via email. They will be able to resolve the issue quickly.
Hello Irene.
Please try to keep the whole conversation in one thread to speed up resolution. Could you share a screenshot (http://avgclick.me/getscreenshot) of the upgrade message?
last night i did avg repair, then i opened myavg., it closed with no upgrade message still on the screen
today i have just had another message to say i have left something in my basket i clicked this off i dont have screenshot of message at moment. i dont want to open my avg again and find the upgrade message back, as there are no buttons on it to close or anything sorry if ive repeated myself im not v good at explaining going on the jist is these messages will not go off.