Just recently my files also started being Read-Only. I open them and then make my changes and save as another document. I went to Ransomware protection and the two applications are allowed. My only option would be deactivate Ransomware.
Hello Sandra,
I understand the inconvenience. Please open AVG Internet Security > click Hacker Protection tile > Select the gear icon under Ransomware protection. Under Manage allow and block application, check if the excel files/documents are blocked. If yes, please allow those files to fix the issue.
Upgraded AVG protection from Basic to Unlimited end Nov 2017. Have had problems not being able to read my documents -all state Read Only files. Cant save and cant send attachments. AVG engineer sorted but didn't know what caused the problem. Now back to square one. AVG telling me malware is protecting my files and preventing opening in other applications . How do I cancel Read Only.
We can certainly take a look into this. May I know if the issue is resolved when AVG protection is disabled? Right click on AVG system tray icon and toggle the On/Off slider to disable AVG protection.
Regards,
Alok.
Hello Sandra,
I understand the inconvenience. Please open AVG Internet Security > click Hacker Protection tile > Select the gear icon under Ransomware protection. Under Manage allow and block application, check if the excel files/documents are blocked. If yes, please allow those files to fix the issue.