Receiving Bank Statement

AVG Subscription
9

Dear Santhosh

I have checked with my Bank regarding the refund which I should receive but regretfully no action has been taken from your side.
please kindly verify this case again.

Best Regards

7

Hello Hamid,
We are glad to help you with this.
You have been charged 117.99 USD for AVG Ultimate subscription on August 23, 2019 as auto-renewal service was enabled for its initial purchase.
Are you referring to this charge? If yes, let us know how would you like us to proceed further.

1

Hi

I have received a bank statement of 708.74 TL from AVG. Although I have unsubscribed my account last year still it is active. will you please help me to solve this problem.

3

Hamid, we checked and the charges of $117.99 was succesfuly refunded to your Visa card on September 15, 2019 from our end.
This should have reflected in your bank statement. Please contact your bank and inquire about the refund status. Thank you.

4

Hello Prianga
thanks for your prompt reply. Yes, I refer to this charge and well, as a matter of fact, I would like to unsubscribe. and refund it. For your information, as far as I remember I did unsubscribe before termination of my account.  

Thanks for your kind help

2

Dear Santhosh

I have checked with my Bank regarding the refund which I should receive but regretfully no action has been taken from your side.
please kindly verify this case again.

Best Regards

6

Dear Avinash
how long the procedure of the refund will take?

appreciated for your prompt reply

8

Dear Avinash
how long the procedure of the refund will take?

appreciated for your prompt reply

5

Hello Hamid,
We are glad to help you with this.
You have been charged 117.99 USD for AVG Ultimate subscription on August 23, 2019 as auto-renewal service was enabled for its initial purchase.
Are you referring to this charge? If yes, let us know how would you like us to proceed further.