Hello Stephen,
We will help you sort it out. Could you let me know the version of AVG Protection installed on your computer, to check this open AVG Protection > Menu/option > about.
I also request you to share a screenshot of the AVG Protection user interface to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
I have a subscription to AVG Ultimate. It seems to work, I can do PC Tune Up and Virus Scan. Problem is I have a red circle around Internet Security, indicating I need to restart to enable security features. When I hit the restart now button , connecting just continues to cycle. Restarting the machine normally does not cause the red circle to go away I have reinstalled AVG but the problem does not go away, either. Any suggestions? No other issues on the machine
Hello Stephen,
We will help you sort it out. Could you let me know the version of AVG Protection installed on your computer, to check this open AVG Protection > Menu/option > about.
I also request you to share a screenshot of the AVG Protection user interface to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
We will help you sort it out. Could you let me know the version of AVG Protection installed on your computer, to check this open AVG Protection > Menu/option > about.
I also request you to share a screenshot of the AVG Protection user interface to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Thank you ! This seems consistent and plausible with what I am experiencing on the machine, since AVG products work. Looking forward to the next version of TuneUp.
Thank you for the screenshot, Stephen.
The screen shows the "ZEN" interface which was introduced during the release of "unlimited devices".
Later, it was discontinued and it is now available temporarily for AVG TuneUp activation.
However, this will be completely removed when the next version of TuneUp gets released.
Hence, we request you to completely ignore this interface and the messages appearing on it.
You can check the Internet Security program interface to know about its status.
We appreciate your understanding.