Refund for AVG Internet Security Multiple Device

AVG Subscription
3

Hello Hannah, 
You've reached the AVG community support forum.
I am sorry to hear that you did not received the refund for AVG subscription. 
I assure you that I'll look into this matter immediately. As it is not recommended to discuss your order/subscription details over this public post. Hence, I have sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your patience and understanding.

1

I cancelled my subscription with AVG but was charged with another subscription I don't recall adding onto my account. I asked for a refund on May 16, 2024, and was told I'd be refunded. My AVG account even says I was refunded but the money never showed back up in my bank account. Can you please help me fix this?

2

Hello Hannah, 
You've reached the AVG community support forum.
I am sorry to hear that you did not received the refund for AVG subscription. 
I assure you that I'll look into this matter immediately. As it is not recommended to discuss your order/subscription details over this public post. Hence, I have sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your patience and understanding.