Refund if payment sent after cancel for non renewal

AVG Subscription
3

Hello Tami,

I understand your concern on this renewal. I have escalated your request to the refund team, they have processed refund for the renewal of AVG TuneUp Unlimited in your account and sent you an email confirmation regarding the same. Refund will be credited to your account within 5 business days.

1

My account was billed to renew my tuneup automatically. I cancelled my payment so renewal no longer needed but funds were taken out and refund in 3 days was offered from online request to stop Pmt. My account is being charged fees now and until reversal of funds are returned fees will remain assessed. Please escalate my reversal to correct the transaction and cancel my renewal ASAP.

2

Hello Tami,

I understand your concern on this renewal. I have escalated your request to the refund team, they have processed refund for the renewal of AVG TuneUp Unlimited in your account and sent you an email confirmation regarding the same. Refund will be credited to your account within 5 business days.