Refund of amount deducted from hsbc credit card

AVG Subscription
3

Hello Mohammed,
We apologize for the inconvenience caused.
As we checked with our records, you have already submitted the refund request to our billing team.
They will contact you within three business days.
Your case number for reference is "04551293".
Thank you.

1

I am very upset with AVG.  In this week an amount of UAE Dhirham 23 & 44 has been charged to my
hsbc credit card though I am not using any product of AVG.

I need help from avg to refund the said amounts as soon as possible

2

Hello Mohammed,
We apologize for the inconvenience caused.
As we checked with our records, you have already submitted the refund request to our billing team.
They will contact you within three business days.
Your case number for reference is "04551293".
Thank you.