Refund of unordered AntiTrack

AVG AntiTrack AVG AntiTrack for PC
1

Hi, You have deducted 619 SEK from my bank account even though I canceled the trial version 1-14-2025 and received a response ok from you. See your answer here:

Hello Per,

My name is Shanmugapriya, and I’m on the AVG Team.

This is the follow up email regarding your community post.

I understand that you wish to cancel the trial for the subscription.

Upon checking, I can see that the Auto Renewal for the subscription AVG AntiTrack (1 computer), valid until January 20, 2025 has been cancelled already. I assure that you will not get charged for it after the expiry date.

If you run into any trouble, or have any questions, feel free to message me. I’d be happy to help.

I hope you enjoy the rest of your day.

Shanmugapriya Samidurai,
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1 Like
2

I have cancelled all my AVG subscriptions years ago but I keep getting billed for annual renewal each year. Last year after months of trying to get AVG to take action I reported the charge to PayPal and they (After not being able to get AVG to respond) refunded the charge amount (case #22893642) I got a notice email saying the AVG is going to charge my PayPal account again. I opened a case asking for them to remove my PayPal info (case #24357361) but have heard no response.