Refund on a fraudulent transaction

AVG Subscription
3

Hello Kerapetsi.
We'll certainly clarify this charge and help with your refund request. We can not find any records of this charge under the AVG account registered under the email address you used to contact us here. I've sent an email, please confirm requested details in a reply to proceed further.

1

I had a fraudulent transaction of R449 from my credit card on the 7th of April 2019 by DRI SHANNON, but l do not have any subscription with AVG. Please kindly help with a refund. Your help will be highly appreciated. Thank you

2

Hello Kerapetsi.
We'll certainly clarify this charge and help with your refund request. We can not find any records of this charge under the AVG account registered under the email address you used to contact us here. I've sent an email, please confirm requested details in a reply to proceed further.