Refund on tune UP

AVG Performance
5

Hello Thibault,

We acknowledge your refund request.
You have been charged EUR44.99 for the renewal of AVG TuneUp - Unlimited Devices due to auto renewal service enabled for its 60 day trial.
An email notification was also sent prior to let you know about this process and the charge that is going to be taken.
Are you referring to refund for this charge?

1

Good Morning,

I have been just billed of 50 € for Tune up of AVG. I thought it was cancelled. I don't desire this feature of AVG.
I just cancel now. How can I be refund for that ?

Thank you very much

4

Thank you for your reply.
Yes please, i would like to be refund for this charge and cancel completely the AVG tune-up which i don't need at all.

Thank you in avance

3

Hi Thibault,

Thank you for confirming your refund request.

We initiated a refund of your AVG TuneUp - Unlimited subscription in the amount EUR 44.99 and sent you an e-mail confirming the same.

Feel free to contact us if you need any further help.

2

Hello Thibault,

We acknowledge your refund request.
You have been charged EUR44.99 for the renewal of AVG TuneUp - Unlimited Devices due to auto renewal service enabled for its 60 day trial.
An email notification was also sent prior to let you know about this process and the charge that is going to be taken.
Are you referring to refund for this charge?