Refund! Please, 89€ stolen from my paypal account

AVG Subscription
5

Hi Hugo,

We have responded to your Private Message in Facebook.

Please check and respond to it for further clarifications.

1

So far, AVG has charged me € 89 for a subscription I don't have. And they won't return my money. Please be careful with the renovations, once you pay, there is no going back. Too bad for AVG.

2

Upon checking our records, we see that your refund request has been forwarded to the concerned team & they're waiting for the payment gateway to initiate the process. We request you to allow some more time. 
Thank you for your understanding in advance!

3

What else do you need? I have sent screenshots, the paypal receipt to AVG, and there is no active subscription in my AVG account. I think you only gain time.

4

Hi Hugo,

We have responded to your Private Message in Facebook.

Please check and respond to it for further clarifications.