Hi Pădurariu,
We'd be glad to help you with the necessary information.
You can always submit a refund request online by visiting https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via an email.
We could see that you've successfully submitted a refund request and we processed a refund in the amount 79.99 EUR on May 17, 2019. An e-mail confirming the same has been sent to you.
This refund will get reflected in your original payment method within 5-7 business days.
Feel free to contact us if you need any further help.
What are the steps when requesting a refund? Is money taken and then redirected to my account?
Hi Pădurariu,
We'd be glad to help you with the necessary information.
You can always submit a refund request online by visiting https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via an email.
We could see that you've successfully submitted a refund request and we processed a refund in the amount 79.99 EUR on May 17, 2019. An e-mail confirming the same has been sent to you.
This refund will get reflected in your original payment method within 5-7 business days.
Feel free to contact us if you need any further help.