Refund required?

AVG Subscription
5

Hi Charlotte,
Thank you for reaching out to us with your concern.
I see that you were charged for the Renewal AVG Internet Security which is available under the account *****@tiscali.****
If you wish to get a Refund for this Renewal, please let me know and I'll assist you with it.

6

Hello
I think I now need your help, I completed a refund form a few minutes ago, and I think I may have given them the incorrect information.    The tiscali a/c is not in use.
Would be grateful for yourt help.
Thank you

1

My a/c shows I have no subscriptions so why have I received a bill for £46. 99, Product  800-1971756 via my credit card.  I received confirmation of my cancellation subscription 12 August 2017 for my AVG PC TUNE UP
Thank you
Charlotte M

2

Hi Charlotte,
Thank you for reaching out to us with your concern.
I see that you were charged for the Renewal AVG Internet Security which is available under the account *****@tiscali.****
If you wish to get a Refund for this Renewal, please let me know and I'll assist you with it.

3

Hello
I think I now need your help, I completed a refund form a few minutes ago, and I think I may have given them the incorrect information.    The tiscali a/c is not in use.
Would be grateful for yourt help.
Thank you

4

Charlotte,

Need not worry, I have informed the refund team to process refund for AVG Internet Security program under the tiscali account.