Hello Pauline,
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
We have replied to your original post: https://support.avg.com/answers?id=9060N000000gdjP
And I have also provided the steps to delete your account.
Keep up the conversation through single thread in order to get quick assistance.
Thank you.
WHY IS IT I HAVE TO WAIT FOR FIVE (5) BUSINESS DAYS TO HAVE MY REFUND DONE? I JUST DO NOT UNDERSTAND OR AGREE TO THAT POSITION, SINCE MY CREDIT CARD WAS IMMEDIATELY CHARGED ON AUGUST15, 2020 THEN IT SHOULD BE CREDITED BACK RIGHT AWAY, DON'T YOU THINK/AGREE…
I Am HONESTLY DISAPPOINTED THE WAY THIS IS HAPPENING. AGAIN I ASK THAT YOU REMOVE MY CREDIT CARD INFORMATION FROM YOUR FILES AS SOON AS THE REFUND TO TO MY CARD IS DONE,. I REALLY DON'T UNDERSTAND IF YOU ADVERTISE A TRAIL PERIOD, AND I UNSUBSCRIBE, HOW COME YOU HAVE CHARGED ME WHEN I DID NOT MAKE ANY PURCHASE FROM YOU AT ALL THIS IS OUTRAGEOUS ACTION ON YOUR PART. I NEED MY REFUND NOW…THANK YOU.
Hello Pauline,
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
We have replied to your original post: https://support.avg.com/answers?id=9060N000000gdjP
And I have also provided the steps to delete your account.
Keep up the conversation through single thread in order to get quick assistance.
Thank you.