Registration of many computers

AVG Subscription
7

Hi Jean,

We're glad to help you with this.
Upon checking your account, we see that you've active subscriptions of AVG Internet Security Unlimited, TuneUp Unlimited (can be used on multiple devices) & AVG Internet Security (3 users).
We see that 3 user pack awaits renewal. If you prefer, we'll be able to disable the upcoming renewal. Please let us know how you'd like to proceed.

1

I just received a note from AVG telling me my subscription will expire in August 2019 and it will be automatically renewed.
I previously had 3 computers under one license. Now I only need 1 and the other 2 computers are gone. My actual license on this computer expires February 2020.
It is possible that I had bought one under another email but cannot access AVG with any of other emails.
It seems impossible to  email AVG directly.
Any suggestion?

5

Hi Jean, 

We realize the concern.
We cancelled auto-renewal for your AVG Internet Security (3 computers) and you will not be charged in future. 
Apart from this, you have the below active subscriptions:
- AVG Internet Security multi-device valid till 2020.2.3
- AVG TuneUp - Unlimited valid till 2020.5.2
Thank you.

4

Hi Jean,

We're glad to help you with this.
Upon checking your account, we see that you've active subscriptions of AVG Internet Security Unlimited, TuneUp Unlimited (can be used on multiple devices) & AVG Internet Security (3 users).
We see that 3 user pack awaits renewal. If you prefer, we'll be able to disable the upcoming renewal. Please let us know how you'd like to proceed.

3

I would like to cancel the subscription for the extra 2 computers and keep it only for 1 computer.

6

Hi Dinesh - I'd like to ensure I will have antivirus on all 3 devices along with the VPN and Tuneup Unlimited - but when I tried to download the Ultimate on my PC I was unable to use the registration key.  If you need to cancel the AVG Internet Security so I can use the Ultimate and Tuneup that'd be great!  Thanks

2

Joyce, we are glad to help you with your concerns. 
As we are unable to locate your account details in this public post, please create a individual post to pull up your records and assist further. 
Else, contact our chat support using this link (https://support.avg.com/support_tech_chat). Thank you.