Are facing this issue in your Android device?
What is the product you are trying to install?
AVG found a virus in whatsapp and placed it in separation. How can I reinstall it?
Hello Chen,
Are facing this issue in your Android device?
What is the product you are trying to install?
Teresa, thank you for the detailed information.
Please disable AVG temporarily on your computer and check if you are able to install this application.
To disable AVG temporarily, please right click on the AVG icon present at the bottom right corner of your desktop(System Tray) and use the toggle switch to "Disable Protection".
Once the application gets installed, follow the steps from this link https://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields to add the application to AVG exception list.
You can also send the sample https://www.avg.com/en-us/false-positive-file-form of this file to AVG for analysis.
No, it is in my computor. I had whatsapp in my computor but today, your AVG product put it in separation because it says there is a virus. Now I could not reinstall the Whatsapp in my computor.