Reinstallation of AVG results in crashes of AVG

General discussion
3

Hello Jay. 
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Please check if have you installed any other antivirus on your computer already.
If so please uninstall it and reinstall the AVG and check once.
If you get any error during installation please provide us a screenshot so that we can check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.

1

received the downloaded exe file from Subscription listing; hit install.  an icon appears on RS of task bar saying "YOU ARE UNPROTECTED"  double click on it and it crashes.  several attempts to no avail.
This is not very professional; and I'm not protected!!!

2

Hello Jay. 
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Please check if have you installed any other antivirus on your computer already.
If so please uninstall it and reinstall the AVG and check once.
If you get any error during installation please provide us a screenshot so that we can check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.