Hi i reinstalled avg on my laptop and now it states that im on the trail version and not pro anymore my reneval is only in feb 2016 but cant get local support because i bought it online is there a way to get my key again if i lost it cant find it at my profile .
Louis
Hi Louis. I'm sorry about the inconvenience caused to you. The product you purchased is AVG Protection multidevice (1 year subscription). Please check if the icon on your desktop is named 'AVG' and shows AVG Zen when you open it. If it is the case, please click on http://bit.ly/1HOjOxZ to show the steps to activate it. If the icon is named as AVG 2014, 2015, etc., you have installed the AVG Internet Security or AVG Antivirus. In this case, you will have to uninstall the program and install AVG Protection. You can click on http://bit.ly/1DEtNP0 to show the steps to uninstall the program and click on http://bit.ly/1FKGRZI to show the steps to install AVG Protection, the product you purchased. Please let us know if you need further help. Thanks.
Hi Louis. I'm sorry about the inconvenience caused to you. The product you purchased is AVG Protection multidevice (1 year subscription). Please check if the icon on your desktop is named 'AVG' and shows AVG Zen when you open it. If it is the case, please click on http://bit.ly/1HOjOxZ to show the steps to activate it. If the icon is named as AVG 2014, 2015, etc., you have installed the AVG Internet Security or AVG Antivirus. In this case, you will have to uninstall the program and install AVG Protection. You can click on http://bit.ly/1DEtNP0 to show the steps to uninstall the program and click on http://bit.ly/1FKGRZI to show the steps to install AVG Protection, the product you purchased. Please let us know if you need further help. Thanks.