Remote connection was not made because the name of the remote access server did not resolve

AVG VPN
3

Hello Roger, 
Thank you for contacting AVG Community Support.
I understand that you are unable to establish the remote connection from your PC. I'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you want to connect with AVG Remote Support center or remote servers?
Are you trying to connect it via Windows or Mac or other device?
Does any specific error message appear?
If so, please help us with the screenshot of the error you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

1

Can't connect to AVG. The remote connection was not made because the name of the remote access server did not resolve.

2

Hello Roger, 
Thank you for contacting AVG Community Support.
I understand that you are unable to establish the remote connection from your PC. I'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you want to connect with AVG Remote Support center or remote servers?
Are you trying to connect it via Windows or Mac or other device?
Does any specific error message appear?
If so, please help us with the screenshot of the error you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.