Hello Mike,
We will help you with it. Yes, you have been charged for renewal of AVG Internet Security 1 computer (2 years). Have you reactivated this product using its new license number?
If not, open AVG Internet Security -> My AVG -> My Subscription -> Enter your new license number to reactivate it.
Please ignore the renewal remainder you received, they are automated and stopped after few attempts. Would you like to cancel the auto renewal for all your active subscriptions?
You already have AVG Internet Security (3 computers) which is valid till 2019.3.2. Let us know the number of devices you have. Shall we merge your AVG Internet Security - 3 computers and 1 computers into AVG Internet Security (1 computer)?
Hi there I just had my subscription update without me knowing, I just received an email saying that it has been renewed, now I have received another email saying that my subscription is going to expiry in 15 days when it just was renewed, I'm confused, I want to remove my credit card details so AVG cannot renew without me knowing, I will pay for subscriptions in the future BUT I want to control the payment. Mike
Hello Mike,
We will help you with it. Yes, you have been charged for renewal of AVG Internet Security 1 computer (2 years). Have you reactivated this product using its new license number?
If not, open AVG Internet Security -> My AVG -> My Subscription -> Enter your new license number to reactivate it.
Please ignore the renewal remainder you received, they are automated and stopped after few attempts. Would you like to cancel the auto renewal for all your active subscriptions?
You already have AVG Internet Security (3 computers) which is valid till 2019.3.2. Let us know the number of devices you have. Shall we merge your AVG Internet Security - 3 computers and 1 computers into AVG Internet Security (1 computer)?