Hello Cheryl,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you would like to disable the App lock which is enabled by mistake. We are glad to help you.
App Lock is a premium feature available in AVG mobile security that helps protect most of your sensitive apps with a PIN or pattern.
To disable the App Lock:
Tap AVG Mobile Security icon on the Home screen of your device. The app opens.
Tap Explore ▸ App Lock.
Toggle the button in the bottom of the screen.
We hope you will find this information helpful. If you have any further questions or need anything else, feel free to contact us at anytime.
How do I remove the lock from my phone android, that prevents me from opening it unless I type a code in first?
Hello Cheryl,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you would like to disable the App lock which is enabled by mistake. We are glad to help you.
App Lock is a premium feature available in AVG mobile security that helps protect most of your sensitive apps with a PIN or pattern.
To disable the App Lock:
Tap AVG Mobile Security icon on the Home screen of your device. The app opens.
Tap Explore ▸ App Lock.
Toggle the button in the bottom of the screen.
We hope you will find this information helpful. If you have any further questions or need anything else, feel free to contact us at anytime.