Hello Maria,
You can simply apply for refund.
Please do not share the order number or personal details on a public forum.
Shall I raise a refund ticket for AVG Ultimate subscription on your behalf?
Dear supporter,
Today, by mistake, I acquired the AVG Ultimate product, instead of renewing the previous license that I have in AVG AntiVirus, with the original (order number removed).
I would like to know what we can do to reverse this situation.
Thanks in advance, with best regards,
Maria Marques
Today, by mistake, I acquired the AVG Ultimate product, instead of renewing the previous license that I have in AVG AntiVirus, with the original (order number removed).
I would like to know what we can do to reverse this situation.
Thanks in advance, with best regards,
Maria Marques
Sure, I have raised the ticket to refund team.
Keep checking your email to know about its status.
Your patience is much appreciated.
Keep checking your email to know about its status.
Your patience is much appreciated.