Hello Eloy,
I understand the inconvenience. I see that you have an active product of AVG Internet Security Unlimited for multidevices valid until 12/8/2019. To activate this product, refer this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate. If you are unable to open AVG Zen console, open AVG Internet Security, click on Home icon at the top left corner of the interface to open AVG management console (formerly known as AVG Zen).
If you face any difficulties, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG Internet Security interface to check and assist further.
I got the message that my protection will expire. So I did a renewal for 2 years and also you charged my creditcard for that. But it still says it will expire. And every day it is 1 day less. 3 days to go,
The email that was send say you do not get a licence code. All you have to do is log in to your account.
Do I miss something or is this a way to sell the installationservice?
Eloy, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Eloy,
I understand the inconvenience. I see that you have an active product of AVG Internet Security Unlimited for multidevices valid until 12/8/2019. To activate this product, refer this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate. If you are unable to open AVG Zen console, open AVG Internet Security, click on Home icon at the top left corner of the interface to open AVG management console (formerly known as AVG Zen).
If you face any difficulties, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG Internet Security interface to check and assist further.