Hi David,
We're glad to clarify this for you.
The license in your account can be used on 10 devices - Windows, MAC, Android & iOS.
If you still wish to check the available options to change the multidevice pack to a single user pack, you can initiate a chat with our billing team by using this link.
Thank you for your understanding in advance!
I just renewed my subscription for two years. I have only one device.
However when I viewed your confirmation invoice it appears as a one year subscription for 10 devices (which I don't have).
Please make the adjustment to cover two year's subscription which is my normal cover.
Hi David,
We're glad to clarify this for you.
The license in your account can be used on 10 devices - Windows, MAC, Android & iOS.
If you still wish to check the available options to change the multidevice pack to a single user pack, you can initiate a chat with our billing team by using this link.
Thank you for your understanding in advance!