Renewal of subscription

Hello, Cindy.
Sorry for any inconvenience this may have caused. I could see that you have two AVG accounts registered with two different email addresses. Since it is not recommended to exchange your personal information on this public forum, I have sent you an email with further details. Please check your inbox and spam box as well.

I renewed my subscription for AVG security and I cannot get into to it to scan my computer.  When I click on the icon it says I did not renew it. I already restarted my computer but no luck.

Hello, Cindy.
Sorry for any inconvenience this may have caused. I could see that you have two AVG accounts registered with two different email addresses. Since it is not recommended to exchange your personal information on this public forum, I have sent you an email with further details. Please check your inbox and spam box as well.