Renewal/Upgrade to AVG Ultimate

Hello Donald.
We regret the inconvenience caused. Please make sure that you are entering the code correct and try to register the code in a different web browser. If the issue persists, please contact our technical support team (https://support.avg.com/support_tech_chat?l=en) for help.

Hello Donald.
We regret the inconvenience caused. Please make sure that you are entering the code correct and try to register the code in a different web browser. If the issue persists, please contact our technical support team (https://support.avg.com/support_tech_chat?l=en) for help.

Hi I just received my renewal/upgrade to my AVG Internet Security to AVG Ultimate 2 Years.

I Purchased through AMAZON. 

When I try to install and enter the code, it pops up a screen for name, email, and postal code, and then says "Something has gone wrong". 

Please advise. 
Donald Snyder