Hello Patricia,
We are sorry for the inconvenience. Upon checking our records, we could see that you have 2 AVG Internet Security for two computers each. We see that one of the AVG Internet Security has been purchased recently and another AVG Internet Security has been renewed on the same day, so you have received two invoices with two license numbers. Unfortunately this AVG Internet Security cannot be installed in Samsung tablet since you have purchased AVG Internet Security for 2 computers which can be installed only for windows computers.
I renewed my AVG Internet Security for 2 computers, my laptop and my Samsung tablet, I have downloaded and installed on my laptop but cannot find information on how to download and install renew licence on my Samsung. Support says use ZEN Network, have not got that so how do I renew on my Samsung?
Help would be appreciated
Help would be appreciated
However you can purchase and install the AVG Internet Security Unlimited which is a multi device program in your Samsung Tablet if it is of Windows OS. If you wish you can get refund for both AVG Internet Security programs and then purchase the AVG Internet Security Unlimited so that you can also use it for Windows OS Tablet and unlimited number of devices. Please feel free to get back to us with your opinion so that we can help you accordingly.
Thank you.
Hello Patricia,
We are sorry for the inconvenience. Upon checking our records, we could see that you have 2 AVG Internet Security for two computers each. We see that one of the AVG Internet Security has been purchased recently and another AVG Internet Security has been renewed on the same day, so you have received two invoices with two license numbers. Unfortunately this AVG Internet Security cannot be installed in Samsung tablet since you have purchased AVG Internet Security for 2 computers which can be installed only for windows computers.
We are sorry for the inconvenience. Upon checking our records, we could see that you have 2 AVG Internet Security for two computers each. We see that one of the AVG Internet Security has been purchased recently and another AVG Internet Security has been renewed on the same day, so you have received two invoices with two license numbers. Unfortunately this AVG Internet Security cannot be installed in Samsung tablet since you have purchased AVG Internet Security for 2 computers which can be installed only for windows computers.