Renewed password does not work

Hi Antonius,
We can imagine something like this can really be disappointing, do not worry this issue can be sorted out. I have resent the email to reset your AVG MyAccount password, please check your email inbox and spam folders. Kindly use the link in the email to reset your password. Please feel free to contact us for further assistance with AVG.
Thank you for understanding.

Yesterday I purchased AVG PRO performance. Received confirmation. Tried to install. But despite password renewel email address and new password  gives error message
Hi Antonius,
We can imagine something like this can really be disappointing, do not worry this issue can be sorted out. I have resent the email to reset your AVG MyAccount password, please check your email inbox and spam folders. Kindly use the link in the email to reset your password. Please feel free to contact us for further assistance with AVG.
Thank you for understanding.