Renewed subscription not found

Hello Gergely,

Let me clarify this confusion for you. I have sent you an email regarding this renewal and activation issue. Please check your email and revert us if you need any further assistance.

I renewed my AVG PC TuneUp Licence on 30.07.2018. It is paid, however I cant find any clue of the renewal in AVG Myaccount. Later I tried to install the free version, but it warn me to remove the paid version first. But I cannot find the paid version at all. Maybe I uninstalled it accidentally before… I dont know.

Please help to find the renewal of licence, where to turn? 

Please advice.
Thanks in advance.

Hello Gergely,

Let me clarify this confusion for you. I have sent you an email regarding this renewal and activation issue. Please check your email and revert us if you need any further assistance.