Renewed subscriptions and only 1 of the 2 has reactivated. since I paid on Aug 23/2024

Hello Charlie,
Thank you for contacting AVG Community Support.
We understand that you have renewed your AVG subscription and only one subscription was updated after payment.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

I recently renewed my subscriptions for Avg Internet Security and AVG Driver Updater. Paymeny went through to AVG, and I received notice that both programs were good until Nov 4th 2025. But when I check in my account settings only the Internet Security shows as having been updated; the Driver Updated shows that it will expire in 65 days. And there is no evidence showing in my Order History; for this recent payment.

Hello Charlie,
Thank you for contacting AVG Community Support.
We understand that you have renewed your AVG subscription and only one subscription was updated after payment.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.