Renewing AVG Internet security - Unlimited

Hello Edel,
Yes, I see that you have AVG Protection multidevice (1 year subscription) expires : 5/31/2018, I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will assist you further.
Best regards,
Alok.

On May 17th 2017, I discovered that my subscription to AVG Internet Security - 2017 had not renewed as my card had expired.  I immediately renewed it with my new card, but AVG Zen did not update to the renewed subscription even though I was logged in.  I am now on basic protection because my subscription expired officially today.  I have tried leaving the network and logging back in and it still does not show my renewed subscription.  What can I do to rectify this?  I will not pay another €50 to renew as myAVG account says I am subscribed until May 15th 2018.

Hello Edel,
Yes, I see that you have AVG Protection multidevice (1 year subscription) expires : 5/31/2018, I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will assist you further.
Best regards,
Alok.