Renewing subscription

Hello Eric,
Thank you for contacting AVG Community support.
We regret the trouble caused. We'll certainly check and help you.
We have replied to your other social media post. Please check and keep up the converstaion there to avoid confusion.
Thank you for understanding.

Why was I not informed of the date of renewing my subscription. I have not received promotional offers and you renewed without my authorization. It is illegal to proceed in this way. Could you correct this for me to be informed of the date and cost of the renewal of the subscription. Thanks

Hello Eric,
Thank you for contacting AVG Community support.
We regret the trouble caused. We'll certainly check and help you.
We have replied to your other social media post. Please check and keep up the converstaion there to avoid confusion.
Thank you for understanding.