Renovación de la suscripción

Hello Elena,

Sorry for not replying in your language. This community basically in English, please visit https://support.avg.com for more help or respond back in English.

Hola, deseo saber como actuar frente a este problema: compré el último Tuneup en el mes de julio de este año, lo instalé el 18 de julio. Ahora me llega un aviso de suscripción automática por el anterior Tune Up ya instalado en mi PC. La suscripción vence en septiembre, pero no quiero pagar dos veces, es decir, la nueva versión ya está paga y ahora me cobrarían por la renovación de  la anterior. ¿Como puedo actuar?

Thank you for the translation Alan.
Hello Elena,
I have sent you an email with your AVG MyAccount information. Please check your mailbox and reply to that email in English if you need any further assistance/information.
Best regards,
Alok.

Elena, This Community is basically English language… Query translation…
[Spanish to English]
Renewal of subscription
Hello, I want to know how to act in front of this problem: I bought the last Tuneup in July of this year, I installed it on July 18. Now I get an automatic subscription notice for the previous Tune Up already installed on my PC. The subscription expires in September, but I do not want to pay twice, that is, the new version is already paid and now I would be charged for the renewal of the previous one. How can I
act?
AVG Guru

Hello Elena,

Sorry for not replying in your language. This community basically in English, please visit https://support.avg.com for more help or respond back in English.