Hello Caroline,
You've reached the AVG community support forum.
I am sorry to hear that you did not get any reply regarding your refund. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
In August I was advised that my sub had been automatically renewed. I immediately replied that I did not wish to renew and requested reimbursement of the premium. I was advised that someone would be in touch within 48 hours. I have heard nothing since except for being bombarded with email requests to renew my subscription.
Hello Caroline,
You've reached the AVG community support forum.
I am sorry to hear that you did not get any reply regarding your refund. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.