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Hello Dorothy,

I appreciate you efforts in trying to fix the issue. In some cases, the disk check may appear unresponsive for extensive period of time, typically at the 10 0r 11% mark. In such case, please refer this article http://support.avg.com/SupportArticleView?urlname=Disk-scan-stops-at-27-after-using-AVG-PC-TuneUp  for further assistance.

1

Thank you Akash, all seemed well, started tune up, and putting to sleep other things,but on drivers??, startup needed fixing, so IT said, it has now been nearly 1 hour, and still only on scanning and fixing 10% , should I be concerned.

2

Hello Dorothy,

I appreciate you efforts in trying to fix the issue. In some cases, the disk check may appear unresponsive for extensive period of time, typically at the 10 0r 11% mark. In such case, please refer this article http://support.avg.com/SupportArticleView?urlname=Disk-scan-stops-at-27-after-using-AVG-PC-TuneUp  for further assistance.